JOB OVERVIEW
Claims Specialists (CS) in Field Offices play a vital role delivering
Social Security benefits and services to the public, both in-person and
over the phone. As a CS, you conduct interviews to obtain, clarify and
verify information for initial eligibility for various benefits. In addition,
you resolve discrepancies, clarify issues, and make final decisions
for initial and post-entitlement benefits and payments; adjudicate
entitlement or disallowance actions; and use SSA’s computer systems
to access and update claims information.
SALARY & ADVANCEMENT
Entry into these positions is at the GS-5 and GS-7 level with career ladder advancement opportunity within the position to the GS-11 level. Salaries are competitive and include locality adjustments based on the job location. SSA offers promotion opportunities and a wide variety of positions in our numerous offices across the country.
REQUIREMENTS & QUALIFICATIONS
To qualify, you must be a U.S. citizen and have excellent
communication and people skills. We consider additional
qualifications such as experience, education, or a combination of
experience and education. Visit the link or scan the QR code below to
read the qualifications for this position and other entry level positions:
Entry Level Position Qualification
(https://www.ssa.gov/kc/forms/Qualifications_for_Entry_Level_
Positions.pdf)
MAKE A DIFFERENCE IN YOUR COMMUNITY!
Social Security helps people through their life’s journey in many ways. You will make a positive difference in the lives of people, from all walks of life, who need help applying for retirement, disability, and other critical benefits and services.
Join us in making a difference by ensuring that social insurance claims are handled accurately and efficiently! We are committed to supporting your professional growth while providing a collaborative environment where your skills can shine.
Job Type: Full-time
Pay: $59,050.63 - $88,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Wellness program
Work Location: In person